What can we help with?
If you have lost confidence in yourself, your abilities or your relationships our expert team of fully trained and professionally qualified online Cognitive Behavioural Therapists are here to help you. We can challenge unhelpful ways of thinking or behaving to build your emotional resilience, establish positive strategies and activities, and restore your confidence.
We can help with:
Obsessive Compulsive Disorder
Generalised Anxiety
Panic Attacks
Phobias
Separation Anxiety
Social Anxiety
Body Image
Depression
Young People’s Mental Health
Low Self-Esteem
Health Anxiety
Low Mood
What is Cognitive Behavioural Therapy?
Cognitive Behavioural Therapy is a talking therapy that has been tested rigorously and scientifically over many years and has been proven to be highly effective for a range of emotional and mental health problems.
Our secure online Cognitive Behavioural Therapy works by helping you gain a better understanding about how your thoughts (cognitions) and actions (behaviours) are interconnecting with your feelings (emotions) and physical sensations to sustain the difficulties you are facing with your emotional and mental health.
Obsessive Compulsive Disorder (OCD)
If you’re experiencing frequent, unwanted and distressing thoughts or pictures, or find yourself engaging in rituals or repetitive actions designed to alleviate their distress or stop something bad from happening, you might have Obsessive Compulsive Disorder.
Our expert Cognitive Behavioural Therapists can help you to find different ways of responding to your obsessional thoughts, reduce your compulsions and reclaim your life.
Phobias
A phobia is a form of Anxiety Disorder. If you have an irrational fear of something that ordinarily does not pose any significant risk or cause any undue harm, you may have a phobia.
Our expert Cognitive Behavioural Therapists can work with you to help understand and combat your fears.
Panic Attacks
Panic attack is a term given to uncomfortable and often unnerving episodes of anxiety where the onset appears sudden and unprovoked.
Our expert Cognitive Behavioural Therapists can help you understand, manage and reduce your experience of panic so you can get back on with your life.
Low Self-Esteem
Low self-esteem can affect our confidence in relationships, new situations or getting basic needs met and can lead to problems with anxiety and low mood.
Our expert Cognitive Behavioural Therapists can help identify unhelpful patterns of thinking and behaving that might be maintaining your low self-esteem, recognising your strengths and promoting opportunities for you to build positive self-esteem.
Body Image
If you have a poor body image or have become excessively worried or preoccupied with a major flaw in your appearance that isn’t noticeable or obvious to others, or you avoid places, people and certain situations because of it, you may have Body Dysmorphic Disorder.
Our expert Cognitive Behavioural Therapists can help you to challenge these unhelpful thoughts and behaviours and help you gain or regain your confidence.
Depression
If you are experiencing any of the following, it could be a sign that you are struggling with depression:
- low moods that interfere with your life
- trouble sleeping, eating or concentrating
- a lack of energy, motivation or enjoyment
- feeling withdrawn, sad and not as sociable as usual
- experiencing more negative thinking
Our expert Cognitive Behavioural Therapists can help you challenge the way you think about things, become more active and improve your mood.
Anxiety Disorders
We all get anxious from time to time and this is normal. But if you feel anxious most days about a range of situations and issues, like the ones below, you may have an anxiety disorder:
- social activities
- your health
- fear of criticism or embarrassment
- fear of being separated from someone or something
Our expert Cognitive Behavioural Therapists can help you understand, manage and reduce your anxiety so you are better able to function effectively in your daily life.
Frequently Asked Questions
My Therapy
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What if I don’t like my therapist or I don’t feel like I have the right fit with my therapist – can I change?
Without doubt, a strong therapeutic relationship is very important and all therapists work very hard to establish this with their clients. However, sometimes, for various reasons, you may feel it necessary to change your therapist. Firstly, we would encourage you to talk through any issues that you may have in the therapeutic relationship with your therapist – they are all professional, there to work collaboratively with you and will openly discuss and try to resolve any issues you may have. If, for whatever reason, these issues cannot be resolved, we are happy to consider a change of therapist; however, this is dependent on the availability of an alternative therapist and may also impact upon the ‘flow’ of your therapy.
How are the therapists ‘verified’ or ‘regulated’?
All ThinkingThrough Cognitive Behaviour Psychotherapists are fully trained, qualified and UK accredited. Each therapist maintains their accreditation with the British Association of Behaviour and Cognitive Psychotherapists (BABCP). The BABCP is the professional body that ensures public protection through prescribing minimum standards of clinical practice, clinical supervision and continued professional development to all accredited therapists. The BABCP also set-out a ‘Standard of Conduct, Performance and Ethics’ that all members have a professional duty to adhere to.
The BABCP hold a public register of their members and accredited status. Please visit the ‘Online CBT Register’ where you are able to check the status of your therapist.
Is online therapy as good as face-to-face therapy?
Meeting with your therapist online is just a different method of meeting with them face-to-face. Research has shown the effectiveness of CBT delivered online is the same as when delivered in a therapy room. There are also advantages to having CBT online: you get to choose where to have your sessions and there’s no unnecessary travelling involved.
What happens if the technology lets me or the therapist down?
Before you meet any of our therapists online, you will have had the opportunity to test both your equipment and your internet connection speed. If you feel that one or both are insufficient then we advise against making a therapy appointment.
Once a therapeutic journey is underway, technology issues that prevent a session from starting or continuing will be considered on a case-by-case basis. Should the technical issues lie with your therapist, we will happily reschedule that session without further charge. Rest assured, however, that technical problems are infrequent and are often resolved quickly.
I am midway through my treatment and not getting any better. What do I do?
Throughout all therapeutic treatment, progress is reviewed at every session with your therapist. Should you have any questions about your progress, please raise these directly with your therapist.
Is my therapist likely to talk to anyone about me?
All therapeutic relationships are bound by confidentiality. In short, this means that your therapist will not talk about you or share any details about you without your prior, explicit agreement. However, as mental health professionals, each therapist is legally and morally required to ensure the safety of any individual first and foremost. This does mean that if they are significantly concerned about you or somebody else’s safety and/or wellbeing, they may need to breach this confidence and report their concerns to the relevant authority. All therapists would endeavour to resolve safety or wellbeing concerns without doing so, encourage clients to contact any necessary authorities themselves or make explicit their intention to contact authorities with or without your consent.
All therapists will discuss their therapeutic work with their clinical supervisors. These meetings are highly professional and bound by the same confidentiality guidance. All client details and identifiable information is anonymised throughout these discussions.
Can I be joined by my parent/partner/friend during sessions?
In most cases, it is not appropriate to have third parties joining sessions. However, it can sometimes be an essential part of therapeutic work. This issue should be discussed with your therapist who will advise you.
How can I communicate with my therapist outside of sessions?
It is important to note that ThinkingThrough…Therapy is NOT suitable for crisis or urgent situations. We have provided clear instructions on who you should contact in these circumstances.
It is unlikely that there will be any need for you to contact your therapist directly between sessions. Should this be necessary, the details will be discussed by your therapist.
If you need to cancel or amend a pre-existing booking, details will be provided about how to do this.
What is your security policy?
Security and privacy are of utmost importance to us and our internal policies and procedures reflect that. For more details about how we keep your information secure, please read our Privacy Policy.
Fees
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How much does it cost?
ThinkingThrough therapy sessions are priced at £85 and last for around 50 minutes with your allocated therapist.
We can prepare assessment or specialist reports to suit your requirements. An assessment report would normally cost £150; however, we usually quote for reports on a case-by-case basis. Please talk to your therapist if you need a report writing.
Is a deposit required?
No deposit is needed, we just ask that you ensure you book and pay for your session no later than 48 hours before you meet with your therapist.
When do I have to pay?
Bookings and payments should be made no later than 48 hours before your meeting with the therapist. We recommend that you book your session as soon as you can, as some time slots can be very popular. Once you have agreed your regular session with your therapist, we will hold these sessions for you until you have finalised your payment. We are unable to hold sessions beyond 48 hours prior to your meeting, so please make sure you book them out in good time.
Can I book more than one session at a time?
Yes, you can book up to 3 sessions in advance. This limit is designed to coincide with regular reviews with your therapist.
Payments and Cancellations
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I need to cancel my appointment; can I get a refund?
It can be hard to fill a session if it’s cancelled too late. If you need to cancel an appointment, you must do so at least 48 hours before you are due to meet with your therapist. We can only offer refunds for cancellations or amendments to booked sessions if you have notified to us more than 48 hours before the scheduled session.
For circumstances beyond your control, drop us a note at appointments@thinkingthrough.com and we’ll work it out together.
Can I amend/reschedule my session?
Your session is your time to work on what you need. Here are some tips to help you get the most out of it:
- Block off the time in your work calendar, so you can’t be booked out during your session;
- Let people know in advance that you will be busy: this is an appointment for you to get what you need;
- If rescheduling is unavoidable, we will make the change (we will charge in any circumstance if you let us know later than 48 hours before your session) as long as your therapist agrees and has availability. If we can’t reschedule, the session will be subject to our cancellation policy.
An urgent family or work matter has come up and I can’t make my appointment this afternoon. What happens?
Life can throw some challenges at us but in most cases, we need to adhere to our 48-hour cancellation policy. However, if the situation was very unexpected, we will consider this. Please do get in touch with us at appointments@thinkingthrough.com.
My health insurance will pay for my therapy. How does that work?
We don’t current work with health insurers but we are working on this. Please check back for updates.
Feedback and Complaints
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Feedback and Complaints
We value your feedback as an opportunity for us to learn, grow and improve our services, and we would love to hear from you regarding your experiences with ThinkingThrough via contact@thinkingthrough.com.
If you have a complaint concerning a service we have provided to you, please contact us via contact@thinkingthrough.com and we will respond to your email within three working days.
Privacy and Data
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How safe is my data?
Your data is protected at every stage of the therapy process. We store your personal information on secure systems that are compliant with the Data Protection Act (2018). During your therapy session, we only use secure video technology that encrypts your data. If you’d like to read more about how we keep your data safe, please read our Privacy Policy.
Do I have to give you my personal details?
We do need to collect some details about you to give you the help you need. Rest assured, however, that we always handle personal data in compliance with the Data Protection Act (2018). If you’d like to know more, including what we collect, why we collect it and how we look after it, please read our Privacy Policy.
Are sessions encrypted?
Your therapy sessions use industry-standard strong encryption to prevent unauthorised access. We also use additional security features to ensure that your conversation with your therapist remains absolutely private.
Technical Questions
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What software and technology do you use?
We only use software and systems that we have vetted for compliance with UK security and data protection standards. For more details about the technology we use and what we use it for, please read our Privacy Policy.
What is your security policy?
Security and privacy are of utmost importance to us and our internal policies and procedures reflect that. For more details about how we keep your information secure, please read our Privacy Policy.
Have a Question? Get in Touch!
If you are interested in one of our services or would like further information, we'd love to hear from you.